Clear, upfront fees for tenants and landlords — no surprises, in line with the Tenant Fees Act 2019.
Three levels of service, one clear price for each — choose how involved you’d like us to be.
Paid annually in advance. We find, vet and place your tenant — you manage the tenancy.
Payable monthly. Tenant find plus ongoing rent collection and arrears chasing.
Payable monthly. Completely hands-off — we handle the tenancy end to end.
Legally required safety and marketing documents, arranged for you. All prices include VAT.
| Item | Fee |
|---|---|
| Energy Performance Certificate (EPC) | £120 |
| Gas Safety Certificate (GSC) | Up to £150 |
| Electrical Installation Condition Report (EICR) | £150 – £500 |
| Portable Appliance TestingPer item. | Quote on request |
| Legionella Risk Assessment | Quote on request |
| Inventory ReportDepending on the size of property. | £100 – £300 |
| Check-in / Check-out InventoryIndependent inventory clerk meets your tenant for a check-in report at the start of the tenancy, and a check-out report at the end. Priced per report. | £100 – £200 each |
| Item | Fee |
|---|---|
| Start of Tenancy AdministrationDrawing up the tenancy agreement; referencing (ID, Right-to-Rent, credit checks, employer/landlord references, affordability); protecting the security deposit with a government-authorised scheme (DPS); providing the Deposit Certificate and Prescribed Information within 30 days. | £250 |
| Tenancy RenewalNegotiating renewal, amending and updating terms, re-registering the security deposit. | £150 |
| Permitted OccupierPer occupier — ID and Right-to-Rent checks, plus explaining their rights and responsibilities. | £120 |
| Landlord Withdrawal (before tenancy starts)Per tenancy — covers marketing, advertising and set-up costs if you withdraw from an agreed tenancy. | £300 |
| Additional Property VisitsPer visit, beyond those in your Terms of Business. | £150 |
| Amendment FeePer clause amendment. Includes repeat in-person checks on time-limited visas (Immigration Acts 2014/2016) and Home Office notification if required. Not applicable to Tenant Find Only. | £50 |
| Key Cutting | Quote on request |
| Item | Fee |
|---|---|
| Serving Section 21 NoticeIncluded in our Full Management service. | £100 per notice |
| Serving Section 8 Notice | £180 per notice |
| Serving Section 13 Notice | £100 per notice |
| Court Attendance | £150 per hour |
| Interest on Unpaid Commission | 5% above BoE base rate |
| Annual Income & Expenditure Schedule | £50 per year |
| Major Repairs or RefurbishmentsAdministration and project management fee. | 10% |
| Vacant Property ManagementPer visit — visual checks inside and out, at a frequency agreed with you. | £60 |
Permitted payments under the Tenant Fees Act 2019 — nothing more.
| Item | Fee |
|---|---|
| Holding DepositReserves a property. Withheld if any relevant person (including guarantors) withdraws, fails a Right-to-Rent check, provides materially false or misleading information, or fails to sign the tenancy agreement / Deed of Guarantee within 15 calendar days (or another mutually agreed deadline in writing). | One week’s rent |
| Security Deposit — annual rent under £50,000Covers damages or defaults by the tenant during the tenancy. | Five weeks’ rent |
| Security Deposit — annual rent £50,000 or overCovers damages or defaults by the tenant during the tenancy. | Six weeks’ rent |
| Unpaid RentNot levied until rent is more than 14 days in arrears. | 3% above BoE base rate |
| Lost Keys or Security DevicesActual replacement cost. If locks must be changed, the locksmith, new lock and replacement keys are charged to the tenant; £15/hr (inc. VAT) applies for additional time incurred. | At cost |
| Variation of Contract (tenant’s request)Per agreed variation — taking landlord’s instructions, preparing and executing new legal documents. | £50 |
| Change of Sharer (tenant’s request)Per replacement tenant, or reasonable costs if higher — referencing, Right-to-Rent checks, deposit re-registration and new legal documents. | £50 |
| Early Termination (tenant’s request)The landlord’s re-letting costs plus rent due until the replacement tenancy starts — capped at the rent outstanding on the contract. | Capped at rent due |
Fully compliant, fully protected. All fees are shown inclusive of VAT unless stated. Tenant charges comply with the Tenant Fees Act 2019, client money is safeguarded by Client Money Protect, and independent redress is provided by The Property Ombudsman.
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