Privacy Policy

Absolute Homes data Protection Privacy Policy & Cookies Policy

Absolute Homes respects each person’s privacy and this policy will advise you how we collect and use the personal information that you supply us with. By submitting your data to us, it is implied that you have given us your permission to use your data under the terms of this policy.

Why we need your details

Absolute Homes collect and use your personal details, which can include telephone numbers, address and e-mail, so that we can process one of the following:

  • Reply to any requests for information that you ask us for
  • Clarify any particular query
  • Resolve any problems with services that we may supply to you
  • Cross check any information that we receive with that held on our database

If you have a query about any aspect of this policy or wish to have any part of it clarified, please contact us using the following details:

01932 245 158
[email protected]

The information that we hold may be supplied by you directly to us by telephone, office visit or e-mail. We may also have information that has been supplied to us by one of our business partners for marketing purposes. We class this as being ‘personally identifiable information’, which means it can be used to identify you, personally. This includes our collation of IP addresses, which can be defined as being a unique string of numbers separated by full stops that identifies a person’s computer. We use IP addresses to gather statistical information and to track visitor behaviour on our website. This allows us to retarget people through other forms of online advertising and to provide our website visitors with the most relevant sources of information that we can. We also collect some ‘non-personally identifiable information’, which is data that relates to you but which does not identify you personally.

Your ‘personally identifiable information’ details will be kept by Absolute Homes until such time as you ask for them to be removed or we decide that, in absence of any response, they should be removed. Your details will not be sold or otherwise disposed of to any third party except where we are legally obliged to do so or where we believe that such action will protect the interests of Absolute Homes and/or the security of its staff. At times, we pass on ‘non-personally identifiable information’ to third parties in order to collect statistical data for the purposes of online retargeting.

We sometimes run marketing campaigns which use the data we collect to target Absolute Homes banners and adverts to you when you are on certain other websites (this is known as Digital Marketing Re-targetting). We do this by using a range of digital marketing networks and advert exchanges, and advertising technologies such as web beacons, pixels, ad tags, cookies, and mobile identifiers. The banners and adverts you are served will be based on your previous visits to our website and which pages you landed on, or clicked on.

A pixel is an analytics tool that allows us to measure the effectiveness of our online advertising by understanding the actions people take on our website. At certain times, we use a pixel to assess visitor journeys, which allows us to run online advertising campaigns that retarget our site visitors, and a wider targeted audience, with relevant marketing information.

A cookie is a small text file that is downloaded onto your computer when you visit certain websites and allows a website to recognise a user's computer. Cookies are used to help users navigate websites more efficiently and to perform certain functions, as well as to provide information to the owners of the website.

Below is a list of the cookies used by this website and provides a description of how each cookie works.

  • Cloudflare (___cfduid)
    Used by Cloudflare to identify individual clients behind a shared IP address, and apply security settings on a per-client basis. This is a HTTP type cookie that expires after 1 year.
  • Youtube (GPS, Visitor_info1_live, YSC)

    A session cookie that registers a unique ID on mobile devices to enable tracking based on geographical GPS location.Expires after 30 minutes.

    YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time.
  • Pixel Tracker (Gen_204)
    Expires after the session. See section on Pixel use.
  • Property Hive (propertyhive_recently_viewed)
    Tracks traffic to property pages to deliver a personalised experience. A session cookie.

The cookies we use are essential for parts of the website to operate, some may have already been set. You may delete and block all cookies from this website, but please be aware that restricting or deleting cookies may impact on the functionality of the website. Your web browser may allow you to restrict or delete cookies set by this website. The Help function within your browser should tell you how. Alternatively, you can visit  www.allaboutcookies.org  which provides general information about cookies and how you can manage cookies on your computer.

When you register your details, we will take all reasonable steps to keep these details secure and free from unauthorised access by use of technology and internal systems which will be updated as new technology becomes available and is appropriate to our systems.

Third party internet sites that you can link through to from our website will not be covered by our Privacy Policy and Absolute Homes accept no responsibility or liability for any actions that these sites may perform. We advise that you should check the policy of each site that you visit.

If you wish to change the information that we hold for you, or if you wish to have your information removed from our database either permanently or temporarily, please contact us using the details provided on this page, or using the form provided on our Contact page. Your information will be changed or removed as soon as is practically possible.

In the unlikely event that you have a complaint about the way in which your details are used or stored by this company, please contact [email protected]

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